RESEARCH

 

Mt Isa LGA

The Mount Isa LGA metered win performance for October 2018 was -0.6% below the recorded metered win for October 2017 with a metered win of $2.16 million (down from $2.17 million last year)

 

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A loyalty program exists for many reasons, aside from the obligatory requirement for repeat business. One of the main objectives includes learning about your customers – more specifically,

Market analysis has the potential to lead your organisation’s most beneficial strategic decisions. Or if conducted poorly – it can force a backwards step in the organisation. So how can you ensure your market analysis is leading you in the right direction?

Empowering your employees to respond effectively during a service breakdown allows disillusioned customers to be transformed into loyal ones and better yet, noisy promoters of your brand.

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