ABOUT US

 

Paul Stephenson

Group General Manager & Senior Consultant

Paul-Web-Profile

Paul is the Group General Manager at DWS Hospitality Specialists who brings with him 20 years of management and finance experience in the five star Hotel sector, with a global career background spanning work in London and Italy.

As a specialist in hospitality back office and finance functions, Paul has successfully coordinated projects addressing governance improvement, software integration/implementation, IT hardware upgrades, revenue enhancement and cost saving initiatives. Paul brings significant hospitality expertise to the DWS team, combining his sound business acumen and financial astuteness with his experience managing sophisticated hotel and food and beverage operations.

Paul’s associated qualifications include a Bachelor of Business (Accounting) and he is a Certified Practicing Accountant.

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Today, venues have many choices about how they can engage the patron but venues that stand still risk stagnating, reducing customer loyalty, and losing market share.

It’s everywhere and is now a part of the hospitality mid week entertainment fabric. For many venues it is great as a short term “shout out” to the market that we’re here and open for business. Do you have an exit strategy ready?

The Australian hospitality industry is known for its high employee turnover. The cost of running an induction program can be as high as $20,000 annually. So how can your organisation address the online training solution and bring technology into the mix?

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