Is your loyalty program reaching boiling point?

The parable of the boiling frog is an apt description of many Loyalty Programs in Clubs at the moment.

Over time, you cease questioning its value and accept it is doing its job, never questioning that it’s costing you money and ultimately eroding the value of your business. RTPs are rising, costs are increasing and that tired Loyalty Program may just be costing too much.

Want to know if you are near boiling point? Let DWS take the temperature of your data and give you some insight.

Prevention is the best cure!

The DWS Loyalty program review is only $1,900 + GST* and includes;

  • Review of tier level contributions
  • Real cost calculation identifier
  • Proposed adjustments and wind back plan
  • Action plan to recalibrate

Contact  the team at DWS today at info@dws.net.au or on 07 3878 9355 to discuss how we can help you! 

LATEST NEWS

Get the latest hospitality industry news delivered direct to your inbox by signing up to the DWS
Newsletter.

A loyalty program exists for many reasons, aside from the obligatory requirement for repeat business. One of the main objectives includes learning about your customers – more specifically,

Market analysis has the potential to lead your organisation’s most beneficial strategic decisions. Or if conducted poorly – it can force a backwards step in the organisation. So how can you ensure your market analysis is leading you in the right direction?

Empowering your employees to respond effectively during a service breakdown allows disillusioned customers to be transformed into loyal ones and better yet, noisy promoters of your brand.

css.php