Latest News
The Value of Segmenting your Gaming Floor
Whilst we used to segment the gaming floor by denomination groups with multidenomination games, gaming floors are no longer providing organised spaces for different types
Meet Queensland’s 2024 Club Chef of the Year: Hossein Moshtagi
In the heart of the Kallangur community at the Norths Leagues & Services Club Kallangur, amidst the hustle and bustle of young families and cafe’
Red Tape
In the realm of Australian business, it’s widely acknowledged that our industry in particular operates within a highly regulated environment, often cited as one of
Meet Burleigh Leagues Club’s New Marketing Manager
Burleigh Leagues Club is proud to introduce Sandy Ackerman as their new Marketing Manager. A seasoned professional with an extensive background in the Queensland Club
April Book Review: Let’s Get Ethical
I recently facilitated a Corporate Governance Workshop for the Queensland Police Commissioned Officers’ committee, where I had the pleasure of introducing Dr. Mark Harvey, an
First Active Club Manager to Receive ‘Service to Industry’
During the recent 2024 Clubs Queensland Awards for Excellence, Wayne Moffatt, the current Chief Executive at Club Helensvale, achieved a historic milestone by becoming the
How Does Your Club’s Marketing Efforts Stack Up Against the Casino?
Understanding the intricacies of Casino operations can be challenging, yet through thorough research, insights can be gained. Recently, I delved into their marketing resources, led
Don’t Let Your Volunteers Cost You a Fortune!
Volunteers are vital members of many Clubs, undertaking valuable tasks that make the venue a better place. By definition, a person is a volunteer if
Personalise Your Venue’s Social Media with Big Data
From One-Size-Fits-All, to You-Get-Me! Are you tired of shouting into the social media void? It’s time to ditch the generic posts and get personal. With
Position Available: Functions & Events Coordinator
Club Helensvale, situated in the rapidly expanding northern Gold Coast area, is looking for an Events Superstar to join their growing team! The Club has
Position Available: Marketing Assistant
Club Helensvale, a leading club in the burgeoning northern Gold Coast, is seeking a part-time Marketing Assistant to join their ranks. In what can only
Your Venue’s Best Defence is your Employees: Have they Completed their AML/CTF Training?
On my travels to visit Pubs and Clubs, I often come across staff that haven’t been adequately trained in AML/CTF and are really not sure
March Movers and Shakers
In the vibrant landscape of Queensland’s Club industry, where each transition denotes a pivotal shift, we’ve got the latest gossip on all your Club movers
It’s Official…AI is Here to Stay! Don’t Get Left Behind!
ARE YOU READY TO REVOLUTIONISE YOUR BUSINESS WITH AI? Join us for a workshop event: “AI is my CoPilot – How ChatGPT/AI Becomes the Hardest
Constitution Chronicles: Understanding your Legal Obligations with Grievance Procedures
Let’s talk constitutions and what the new changes to grievance procedures could mean for your Club. We’ll start with a few questions: Is your club
Navigating the Meeting Maze: Joske’s Law and the Aussie Way of Gathering
As I delved into the intricacies of constitutions and grievance procedures in my previous article, I find it pertinent to delve into Joske’s Law and
We’ll ‘Paynt’ the Town Red
In the competitive world of hospitality and Club management, staying ahead often means embracing change and continuously enhancing the member experience. At DWS, we’re proud
Hopping into Easter: Social Media Strategies for Engaging the Community at Your Venue
Easter is a prime time for friends and families to gather, and local clubs, pubs, and hotels can leverage this spirit with creative marketing campaigns.
February Buzz: ‘Tales’ from the Clubs industry
Building on the buzz generated by our recent feature on industry trailblazers, we’re thrilled to bring you another round of captivating insights, updates, and breakthroughs
A Retrospective Review of ‘Ideas Unlimited: The Mind Mix Approach to Innovative Management’
Last month, I wrote about a book named ‘The Health Habit’ that was released the very week I wrote the article. This month, I thought
Unveiling the Magic: The Transformative Power of a Memorable Sense of Arrival
Image Credit: The Lion Richlands, Instagram Page In our ongoing efforts to substantially enhance the quality and facilities of Clubs and hotels, it is unfortunate
Renovation Reveal: The Latest Developments in Queensland’s Club Industry
Queensland’s club sector is undergoing a remarkable transformation, with several prominent venues embarking on ambitious renovation projects aimed at enhancing member experiences and attracting new
Digital Innovation at DWS Consulting: Meet Nishant Raj
Meet Nishant Raj, the newest member of our DWS Consulting team, bringing a fresh perspective and wealth of experience to both ours and our clients’
Should Hospitality Dive into the Video Trenches? Examining the ROI of Video-Based Social Media for Australia.
In the age of TikTok trends, YouTube influencers, and going viral, the pressure to create engaging video content can seem overwhelming, especially for organisations like
From Chaos to Clarity: Tackling Venue Clutter for Safety’s Sake
Let’s talk housekeeping. I know it’s not the sexiest of topics, but it is a very important one in the ongoing safety of your venue.
AUSTRAC Compliance Report | Free Help Session
We know that this time of year can be stressful enough without having complicated reports, audits and all kind of paperwork thrown into the mix!
Operations Manager | Rainbow Beach SLSC
How does surfing before breakfast on one of Australia’s best surf beaches sound? Renowned for its unique location right on Rainbow Beach, the recently renovated
