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The Australian hospitality industry is known for its high employee turnover. The cost of running an induction program can be as high as $20,000 annually. So how can your organisation address the online training solution and bring technology into the mix?

Coming into the busiest time of year for most clients, it’s timely to look at fatigue as a risk to your workers. Using a risk management approach and consulting with workers is the best way to control the risks associated with fatigue.

Visually check a digital drivers licence/ID including Australia Post Keypass identity card (Digital ID), South Australia driver licence and New South Wales digital drivers licence

Another year has just about gone and the busy festive season is upon us. It’s so important during this time to keep an eye on our work mates, our patrons and most importantly – ourselves!

360-degree review should be given on an ongoing basis to address performance factors as they’re happening instead of months down the road.

Every year, your venue needs to ensure that your annual report to AUSTRAC regarding AML/CTF Compliance is submitted before the close date of March 31st. Failure to submit your report on time will cost you 60 penalty points.

Food safety is essential to prevent allergic reactions and food poisoning, both at work and at home. With the warmer months now upon us, it is even more important to ensure we use good food safety and hygiene whenever we handle food.

As we approach the Christmas Holiday period it is time to do the usual ‘self-check’. Here is a 6-Point Self-Check that you will hopefully find helpful and of some assistance to you or perhaps they will just kickstart your ‘reminder/to-do list’...

No matter how good your business concept is, if you don’t track and manage your customers, employees and service data, it’s impossible to maintain long term viability. Here are a few ways venues can use data to drive profits:

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