NEWS

Get the latest hospitality industry news delivered direct to your inbox by signing up to the DWS
Newsletter.

 

Latest News

Taking a pro-active approach to preventing and responding to workplace bullying can have significant business benefits including improving customer experiences, retaining good staff and avoiding costly workers’ compensation claims or legal action.

A week back i had the pleasure to catch up and have a beer with Danny Finch at Rockhampton Leagues Club. Being one of the firsts to see this new completed sports bar

Appropriate use and disposal of PPE Fact Sheet. What you need to know regarding PPE during and after this pandemic

A recent study from Responsys* discovered that over the next twelve months, the biggest focus for marketers is on improving the targeting and segmentation of their campaigns.

Perhaps one of the best examples of how a business can improve their bottom line through their Risk Strategy is the UK postal service, The Royal Mail.

The hospitality Industry has a high staff turnover rate, with every employee costing up to $45,000 to replace. Here are 3 key strategies to help you retain your front line & keep them motivated.

Over the last seven weeks I’ve spoken to over 100 club and hotel managers in Queensland and I’ve gained an insight into how many of our clubs are innovating in this time of challenge, exemplifying the saying that from “adversity comes opportunity”

Every staff member who has the potential to interact with a customer at any point during their day should view themselves as a salesperson and that includes chefs, administration and security.

Useful, free and cost-effective ways to help your venue stay active during this lockdown period.

css.php