SERVICES

 

Operational Reviews

We have developed expert knowledge of businesses that operate in the hospitality sector as well as access to benchmarking databases that ensure that comprehensive operational reviews are undertaken. Given our experience in the hospitality sector, we add significant value over and above standard benchmarking as our understanding of local markets assist our review process. Key elements of our operational reviews include;

  • Detailed assessment of historic financial and operating performance.
  • Benchmarking of performance to industry peers and best practice.
  • Review of management practices.
  • Identification of poor performing profit revenues, cost of sales, wages and expenses.
  • Development of function specific plans to address poor performing areas.
  • Target setting and review periods established.

The outcome of our operational reviews are a comprehensive set of realistic recommendations that aim to improve revenues as well as reduce costs by setting achievable targets at department, upper management and board level.

LATEST NEWS

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Newsletter.

360-degree review should be given on an ongoing basis to address performance factors as they’re happening instead of months down the road.

John Dickson goes to Ayers Rock Resort to experience the Outback flavors created by some amazing young indigenous chefs with Uluru as a backdrop and views of a desert sunset

Effective employee recognition is mostly art, not science. That's why most formal recognition and reward programs rarely deliver what they promise.

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