Financial Services | DWS Hospitality Specialists

SERVICES

 

Benchmarking

DWS has unrivaled access to benchmarking data for the food, beverage, gaming and accommodation sectors. As well as established benchmarking tools, we bring 20 years of consulting experience to add significant insight to the benchmarking process. Our processes include the following elements:

  • Comprehensive review of the performance of the business.
  • Financial assessment to ascertain key performance levels at department and whole of business level.
  • Establishment of associated industry benchmarks through access to a variety of databases, both internal and external.
  • Identification of poor performing areas of the business.
  • Establishment of targets and review periods.

Our extensive experience in the hospitality sector allows significant value to be added to the benchmarking process as we understand the hospitality sector. We understand the effects of management and board capability in improving business performance and we seek to fully understand the nuances of each business to ensure targets are met.

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John Dickson goes to Ayers Rock Resort to experience the Outback flavors created by some amazing young indigenous chefs with Uluru as a backdrop and views of a desert sunset

Effective employee recognition is mostly art, not science. That's why most formal recognition and reward programs rarely deliver what they promise.

The sense of arrival. The goal of this “moment” is to literally WOW your arriving customers from the beginning – to validate their selection that choosing or returning to your venue was the best decision they made.

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