Are you confident that your RSA incidents are being reported correctly? In accordance with the Liquor Act 1992, licensed premises must have a Risk Assessed Management Plan (RAMP) to outline how the premises manage and minimise harm.
Get the latest hospitality industry news delivered direct to your inbox by signing up to the DWS
Queensland Gaming Data
The parable of the boiling frog is an apt description of many Loyalty Programs in Clubs at the moment. Over time, you cease questioning its value and accept it is doing its job, never questioning that it’s costing you money and ultimately eroding the value of your business.
It’s never just one single tactic that can bring you to the forefront of your industry, it is a combination of multiple strategies across key areas connected to your gaming floor, that work together to deliver enhanced experiences and clients that just keep coming back for more!