DWS Hospitality Specialists | Consultants and Analysts


DWS is a multidisciplinary consultancy that services the hospitality, gaming, accommodation, leisure and tourism sectors. Established in 1993, DWS celebrates its twentieth year of providing consulting services in 2013.

During this time the consulting business has grown significantly and currently employs ten consultants as well as support and administration personnel. DWS offer a broad range of services that includes financial, licensing, governance, gaming, human resources, research, risk management, training, negotiation, marketing and asset management services.

All of our consultants have strong exposure to their relevant disciplines within the hospitality, gaming, accommodation, leisure and tourism sectors; and leverage the extensive relationship and knowledge base to provide high quality consulting services. Our clients include major local, national and international private and government organisations that DWS are proud to be associated with.


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So much can change in such a small timeframe. You change a menu, renovate your café, start a new promotion, change your gaming products or even employ new team members; it all changes the dynamic of your operation.

It has been consistently proved, even by massive companies that have more than enough resources to know better … marketing research matters. Collecting, reviewing and analysing your data is key to future business success in a highly competitive industry.

Customers can be fickle with their loyalty, and long with their memory. A single negative incident could potentially ruin a customer’s perception of a venue.