Incident and Injury Management

Incident Investigation

Early and effective response to incidents is a critical component of managing risk as it allows the opportunity to continually improve your risk management processes as well as assisting with a legal defence if required. DWS can respond to incidents in a timely manner and document and advise clients on appropriate actions and implications. Our incident investigation services include the following:

  • Prompt on-site visit and investigation of incident.
  • Documentation and appropriate reporting of incident.
  • Advise on legal obligations and appropriate actions.
  • Advice on the potential implications of an incident.
  • Follow up reporting and documentation if required.
  • Expert witness if required.

Our incident investigations are comprehensive and are designed to minimise exposure in the event of litigation. Given our experience and range of risk management services, we are ideally placed to offer suitable advice in the event of such incidents

Rehabilitation and Return to Work

No one wants to get injured, especially at work. The Workers’ Compensation and Rehabilitation Act provides benefits for workers who sustain injury in their employment and aims to encourage improved health and safety performance by employers. Managing workers’ compensation claims and getting workers back to work in a safe and timely manner can have significant positive advantages for the injured worker and businesses alike.

DWS can act as the Rehabilitation and Return to Work Coordinator for your organisation by managing the claims process, communication and rehabilitation and return to work of injured workers with the aim to reduce time away from duties, cost of insurance premiums and risk of successful common law claims.


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