DWS Hospitality Specialists | Consulting Services

Services

DWS is a boutique consultancy offering a range of services to the hospitality, tourism and leisure industries and has dedicated expertise in a number of associated sectors including clubs, pubs, accommodation, casinos, cafes, restaurants, fitness centres, golf, bowls and tourism planning.

Within each of these sectors, DWS offer a multidisciplinary suite of consulting services including financial, licencing, governance, gaming, human resources, risk management, training, marketing, negotiation, venue and asset management.

All DWS personnel have direct experience of the hospitality, tourism and leisure industries and utilise this experience to offer high quality consulting services with meaningful outcomes.

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So much can change in such a small timeframe. You change a menu, renovate your café, start a new promotion, change your gaming products or even employ new team members; it all changes the dynamic of your operation.

It has been consistently proved, even by massive companies that have more than enough resources to know better … marketing research matters. Collecting, reviewing and analysing your data is key to future business success in a highly competitive industry.

Customers can be fickle with their loyalty, and long with their memory. A single negative incident could potentially ruin a customer’s perception of a venue.

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