These are the top 5 areas venues should address to ensure growth and reflect our changing commercial environment and a short list of short and medium-term advancements we will see in gaming...
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Food & Beverage
The hospitality industry is a highly competitive marketplace and those not willing to change, or keep up with the expectations of their target audience, will quickly find themselves suffering from declining profits and possible closure.
With certainty now obtained, small businesses will begin to transition to the new Sunday penalty rates across a range of awards, however, it is critical that you understand the rules and what you can do as this fiery issue rolls out.
As you are all aware, from the 1st February 2017 you may well be required to manage a ‘lock out’ provision at your venue. While there has been considerable media comment, it is best that you prepare and be ready to comply.
The sense of arrival. The goal of this “moment” is to literally WOW your arriving customers from the beginning – to validate their selection that choosing or returning to your venue was the best decision they made.
Recently, in partnership with Clubs Queensland, DWS Hospitality Specialists invited approximately 40 members on a tour of Brisbane and Fortitude Valley’s hottest bars.
The bar industry is diverse, competitive and it is often quite challenging to get noticed amongst the crowd. We look at what the great bars are doing, and how they stay on trend.
Although the gaming industry has changed in the last two decades and has identified profitable new revenue streams including food and beverage, functions, entertainment, and the like, gaming still remains the biggest revenue generator in most gaming venues.
So much can change in such a small timeframe. You change a menu, renovate your café, start a new promotion, change your gaming products or even employ new team members; it all changes the dynamic of your operation.