DWS Hospitality Specialists | Consultants and Analysts

Our Affiliations

DWS and its staff members are proud to be affiliated with the following groups and institutions:

Clubs Queensland

Clubs QLDAs the peak industry body representing registered and licenced clubs across the State, Clubs Queensland protects the interests of community clubs.

Club Managers Association Australia

CMAThe Association represents professional managers of registered clubs nationally. The Association extends beyond a purely industrial focus to include the advancement and professional growth of its members and the industry as a whole.

The Queensland Tourism Industry Council (QTIC)

The Queensland Tourism Industry Council (QTIC) is the peak body for tourism in Queensland, representing the interests of the tourism and hospitality sectors across the state.

Safety Institute of Australia (SIA)

With over 60 years of experience, the Safety Institute of Australia (SIA) aims to develop, maintain and promote professional practice in Occupational Health and Safety.

Queensland Hotels Association

The Queensland Hotels Association (QHA) is the state’s peak industry body for the hotel and hospitality industries.  The QHA is an influential lobby group, representing the interests of its stakeholders.

RABQSA International

RABQSA provide internationally recognised auditor training, ensuring every aspect of this specialised training is delivered and key learning objectives are met.

The Institute of Risk Management (IRM)

The Institute of Risk Management (IRM) is the world’s leading enterprise-wide risk education institute.   The institute is run by well-respected, practising advocates of the risk profession.

The Catering Institute of Australia

The Catering Institute of Australia (CIA) is recognised as an authoritative body and seeks to provide avenues for its members to develop professional development and improve industry standards.

RSL & Services Clubs Association

The RSL & Services Clubs Association was established to ensure the unique perspectives of Ex-Services clubs and Veterans are considered and heard by Government, the community, the club industry and other stakeholders.

LATEST NEWS

Get the latest hospitality industry news delivered direct to your inbox by signing up to the DWS
Newsletter.

So much can change in such a small timeframe. You change a menu, renovate your café, start a new promotion, change your gaming products or even employ new team members; it all changes the dynamic of your operation.

It has been consistently proved, even by massive companies that have more than enough resources to know better … marketing research matters. Collecting, reviewing and analysing your data is key to future business success in a highly competitive industry.

Customers can be fickle with their loyalty, and long with their memory. A single negative incident could potentially ruin a customer’s perception of a venue.

css.php